Contact Us

We’d love to hear from you.

We’re here to help. Whether you have a question about an order, need assistance with sizing, or would like more information about one of our products, the SANDORI customer-care team would be pleased to assist you.

Get in Touch

Customer-service hours: Monday–Friday, 9:00 AM–6:00 PM

We aim to respond to all enquiries within 1–2 business days. Response times may be longer during weekends, public holidays, and periods of high demand.

Business Information

SANDORI
Operated by SANDRIA LLC
Registration No. 0008123986

1209 Mountain Road PL NE, STE N
Albuquerque, New Mexico 87110
United States

Please note that this is our registered business address and is not a retail store or customer-service location. Customer visits are not available at this address.

Returns

Before returning an item, please contact our customer-care team and follow the return instructions provided.

Do not send products to our registered business address unless our team has specifically instructed you to do so. Unauthorized returns or products sent to an incorrect address may not be accepted or refunded.

Please review our Refund & Returns Policy for information about return eligibility, return timeframes, conditions, instructions, and refunds.

Quick Links

Orders and Shipping

Please review our Shipping Policy for information about order processing, shipping costs, estimated delivery times, and tracking.

When contacting us about an existing order, please include your full name, order number, and the email address used to place the order.

Returns and Refunds

Please review our Refund & Returns Policy for complete information about requesting a return and receiving a refund.

Product and Sizing Questions

For assistance with sizing, product care, availability, or other product-related questions, please contact us by email or submit the contact form below.

Contact Form

Please complete the form below with your name, email address, order number—if applicable—and a clear description of how we can help.

Our customer-care team will respond as soon as possible, normally within 1–2 business days.