Payment Policy

At SANDORI, we want your checkout experience to be secure, convenient, and straightforward. This Payment Policy explains the payment methods available through sandoriofficial.com and how payment information is handled.

Accepted Payment Methods

We may offer a variety of secure payment options at checkout, depending on your location, device, and eligibility. Available payment methods may include:

Visa
Mastercard
American Express
Discover
Shop Pay
Apple Pay
Google Pay
Other payment methods displayed at checkout

The payment methods available to you will be shown during checkout.

Payment Processing

Payments made through our website are processed using secure third-party payment processors and payment gateways.

Your payment information may be transmitted directly to the relevant payment provider for processing. SANDORI does not receive or store your complete payment-card details when payments are processed through third-party payment providers.

Payment providers may have their own terms, privacy policies, and security procedures governing how payment information is processed.

Payment Security

We use reasonable security measures designed to protect information transmitted through our website.

Our website uses encryption technologies such as SSL/TLS, where appropriate, to help protect information during transmission.

Payment transactions may be processed through providers that maintain applicable payment-card security standards, including PCI DSS requirements.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Billing Terms

All prices and applicable charges will be displayed during checkout before you complete your purchase.
You are responsible for providing accurate and complete billing information.
Incorrect or incomplete billing information may prevent payment from being processed or delay the fulfilment of your order.
You must use a payment method that you are authorised to use.
We reserve the right to verify payment information and take reasonable measures to prevent fraudulent or unauthorised transactions.
An order will generally not be processed until payment has been successfully authorised or received.
If a payment is declined, reversed, or otherwise fails, we may contact you to arrange an alternative payment method.
Prices and transactions may be displayed or processed in the currency shown at checkout.

Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible at hello@sandoriofficial.com.

We will make reasonable efforts to accommodate cancellation or modification requests, but we cannot guarantee that changes can be made once an order has entered processing, been dispatched, or otherwise become unable to be modified.

Any cancellation, refund, or adjustment will be handled in accordance with our Refund & Returns Policy and applicable law.

Additional Fees

SANDORI does not charge membership fees simply for using our website unless a specific fee is clearly disclosed before purchase.

Any applicable taxes, shipping charges, or other fees associated with an order will be displayed at checkout where required.

Your bank, card issuer, or payment provider may charge currency-conversion, international-transaction, or other fees. These fees are imposed independently and are not controlled by SANDORI.

We will not intentionally add undisclosed charges to your order.